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Automatic upload of audio recordings to Pipedrive

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May302023
whats-newAutomatic upload of audio recordings to Pipedrive

Manually archiving audio recordings as a pipedrive activity takes time and energy. It’s pretty practical when it can be automated.

What’s new
Now you can automatically upload audio recordings (voicemails, call recordings) to Pipedrive and have a linked activity created.

Why it’s useful
You can easily share the recordings with your team and find them at any time.

What’s required
You need the Professional Plan from Pipedrive. Automatic call logging must be enabled for the user in the Hej CTI Portal. For the near future we also plan to capture voicemail transcripts from sipgate in Pipedrive.

Do you have any questions or requests? Then we look forward to hearing from you via e-mail to support@hej.sx.

Call ahoy!
The Hej Team

30. May 2023

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