What's New

Manually archiving audio recordings as a pipedrive activity takes time and energy. It’s pretty practical when it can be automated.

What’s new
Now you can automatically upload audio recordings (voicemails, call recordings) to Pipedrive and have a linked activity created.

Why it’s useful
You can easily share the recordings with your team and find them at any time.

What’s required
You need the Professional Plan from Pipedrive. Automatic call logging must be enabled for the user in the Hej CTI Portal. For the near future we also plan to capture voicemail transcripts from sipgate in Pipedrive.

Do you have any questions or requests? Then we look forward to hearing from you via e-mail to support@hej.sx.

Call ahoy!
The Hej Team

We have listened to your feedback and developed the functionality to support sipgate’s speed dialing feature.

What’s new
You can now call another sipgate user via a speed dial number.

Why it`s userful
You can quickly and conveniently call another team member or transfer a call. Goodbye to typing complete phone numbers or searching for names.

What’s necessary
This feature is only included in the new Hej CTI app for desktop (macOS and Windows).

Do you want to install the new app? Ask us for more information by email to support@hej.sx.

Anruf ahoy!
Das Hej-Team

What’s new
You can now see via the displays whether another Hej CTI user currently has the status “In Call”, “Do Not Disturb”, “Offline” or “Online”. Of course, status changes are synchronised immediately.

Why it’s useful
Especially before transferring calls, it is now clear whether the line of the desired person is currently free. This saves the caller unsuccessful waiting and you unnecessary back and forth.

What’s necessary
This feature is only included in the new Hej CTI app for the desktop (macOS and Windows).We’ve listened to your feedback and enhanced the functionality that shows the call status of your teammates.

Do you want to install the new app? Feel free to email us at support@hej.sx for more information.

Call ahoy!
The Hej Team

We’ve listened to your feedback and developed new functionality to make it easier to follow up on call activity.

What’s new
You can update a note or add a link to a deal from your call history.

What it brings
You no longer need to go to your CRM to find the note to edit it. Of course, the changes are synchronized with your CRM immediately. You can save time and work even more comfortably.

What is required
This feature is only included in the new Hej CTI app for the desktop (macOS and Windows).

Do you want to install the new app? Feel free to email us at support@hej.sx for more information.

Call ahoy!
The Hej Team

There is great news for you! The brand new Hej CTI app is finally available as a beta version for Microsoft Windows and Apple macOS. This means that you can already use exclusive features that are only available in the new app.

But that’s not all! You can also sign up for onboarding now and see for yourself how easy and intuitive the app is to use.

Do you want to stay up to date and not miss any news? Our newsletter will keep you up to date!

Call Ahoy!
The Hej Team