Manually archiving audio recordings as a HubSpot activity takes time and energy. It’s quite practical when it can be automated.
What’s new
Now you can automatically upload audio recordings (voicemails, call recordings) to HubSpot and receive a transcription.
What’s in it for you
You can easily share the recordings with your team and find them at any time.
What you need
Automatic call logging must be enabled for the user in the Hej CTI Portal. In HubSpot, call recording must be activated in Settings > Tools > Calling Feature > Call Configuration and under Settings > Tools > Calling Feature > Transcription & Analysis.
Questions? We are happy to help.
Call ahoy!
The Hej-Team
