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Your proficient call assistant

Hej CTI integrates telephony with CRM and optimizes processes in sales and service

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Features

Talk with the built-in softphone​

Make and receive calls from everywhere with the built-in softphone. You are not bound to a fixed workplace anymore. Hej CTI makes professional work on the phone more pleasant and creates more freedom for you and your team.

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Know, who's calling​

See a business card view of the contacts who’s calling. Start with a warm personal welcome. Then open the caller’s contact profile in your CRM with one click. Hej CTI makes for a personal start of your conversation on the phone.

Get a clear view on your missed calls

See all your missed calls and voice messages in a clear view. Then call back with one click. Listen to your voicemails in your browser. Open the contact profile or account profile in your CRM with one click.
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Dial out with a single click

Dial out from the contact in your CRM with one click. Typing numbers manually and dialing wrong numbers are things of yesterday. Hej CTI is like a personal assistant who saves you time and energy.

Let calls be logged automatically

Let calls be logged automatically in your CRM with call time, duration, direction, and status. If the phone number is available in your CRM, the call log is related with a matching contact. Focus fully on your conversation, because Hej CTI takes over tedious protocol processing for you.
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Follow-up like a pro

Create a follow-up activity in CRM after a phone call without having to switch to your CRM tool.

Always be on top of scheduled calls

Stay on top of your calls scheduled in the CRM. Use a specially optimized view for pending outbound calls to make them efficiently.
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Stay focused calling contacts down a list

Do you no longer want to start every single scheduled call manually? Then the “Power Dialer” is the right choice for you. It’s practical for anyone who wants to make a large number of focused calls to a large number of contacts. This saves time and makes work even more convenient.

Adapt Hej CTI to you needs

Create logic rules to map your ideas simply for call logging or to adapt to individual data structures in your CRM.
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Download for your operating system

Do you need support? The Hej team will take care of your request quickly and easily. We are 100% focused on your success and want to inspire you.
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Pricing

Plans for Hej CTI

Standard

€2,95

Call assistant with built-in softphone and integration for Hubspot, Pipedrive, Salesforce, SugarCRM, SuiteCRM or Zendesk

for new customers for 3 months,
from 4th month on €9,95,
per seat/month

Advanced

€4,95

Standard Features plus Power Dialer and Logic Rule Management

for new customers for 3 months,
from 4th month on €14,95,
per seat/month

Free 7-day trial, no credit card required
monthly cancelable

All prices plus statutory value added tax. All services are only for commercial customers.

Product Features

Standard plan
Advanced plan

Features may vary depending on the CRM used. Subject to change without notice.

What our customers say

Questions and Answers

How can I test Hej CTI?

Simply log in to the Hej portal with your sipgate user account and start a free trial version of the CTI app for CRM with all functions, which includes up to 5 seats and ends automatically after 7 days. Of course, our support will help you with all the details.

How is my data protected?

We consider security and protection of privacy as a process of continuous thinking and implementation of appropriate measures. All data (for example the person’s name who calls) from the CRM is only displayed, not stored on our servers. The data transfer from the server to the browser is encrypted. All customers from the EU and Switzerland are hosted on servers in Germany and only there data is stored. You can find more information about the measures in our data processing agreement (DPA) and in our data privacy statement.

What are the system requirements for Hej CTI?

You will find an overview of the system requirements in the FAQ section.

What are the options if we do not use sipgate?

Sipgate is required for you and your team to use Hej CTI. Sipgate is a cloud telephony solution. You can start immediately and don’t need to buy new equipment. You can book fixed and mobile flat rates, local phone numbers (also abroad) and you can set the sender number for each phone individually. Sipgate can also be used in parallel to an existing telephone system.

Who charges for calls and API usage?

Phone calls and API usage are charged by Sipgate GmbH.

How can I order Hej CTI?

You can order CTI seats in the Hej portal and pay securely by credit card. We use stripe for payment processing, meaning no credit card data is processed or stored on our servers

Does the tool meet the requirements of the GDPR?

You can find out about our measures in the data protection declaration and in the Data Processing Agreement (DPA).

Where can I find the general terms and conditions?

You can find our general terms and conditions clicking this link.

Experience best-in-class professional support

Do you need support? The Hej CTI team takes care of your issues quickly so you’ll be more productive. We are 100% focused on your success and we easy to make it easy for you.
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Contact us

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