Supercharge your workflow in sales and service with a perfect CRM to telephony integration. Set-up the integration in less than 5 minutes. Everything works in your browser and on Windows, Mac or Linux. Hej CTI’s ergonomic user interface and seamless CRM data integration is a pleasure to use.
See a business card view of the contacts who’s calling. Start with a warm personal welcome. Then open the caller’s contact profile in your CRM with one click. Hej CTI makes for a personal start of your conversation on the phone.
Make and receive calls from everywhere with the built-in softphone. You are not bound to a fixed workplace anymore. Hej CTI makes professional work on the phone more pleasant and creates more freedom for you and your team.
Dial out from the contact in your CRM with one click. Typing numbers manually and dialing wrong numbers are things of yesterday. Hej CTI is like a personal assistant who saves you time and energy.
Let calls be logged automatically in your CRM with call time, duration, direction, and status. If the phone number is available in your CRM, the call log is related with a matching contact. Focus fully on your conversation, because Hej CTI takes over tedious protocol processing for you.
See all your missed calls and voice messages in a clear view. Then call back with one click. Listen to your voicemails in your browser. Open the contact profile or account profile in your CRM with one click.
Do you plan calls in your CRM and want to call them down more efficiently? Then “Preview Dialing” feature is certainly very suitable for your way of working. Preview Dialing allows you to control the workflow yourself and ensures powerful contact activity through a systematic approach.
Hej CTI’s Slack Bot shows you the call history of your sipgate account directly in Slack. Callback? One click! See contact details and history in CRM? One click! The integration of Hej CTI for Slack opens up many more creative solutions than you can imagine in the beginning.
Do you need support? The Hej CTI team takes care of your issues quickly so you’ll be more productive. We are 100% focused on your success and we easy to make it easy for you.
Many CRM tools are individually configured and adapted to business processes. In other words: objects and fields are added or modified. With Hej CTI’s Logic Rule Editor you can map individual logic, which is needed for example for integration with your CRM or for call logging. Optionally, we can also create customized dialogs and assistants according to individual customer requirements. Take the first step now and talk to us about your topics.
Simply log in to the Hej portal with your sipgate user account and start a free trial version of the CTI app for CRM with all functions, which includes up to 5 seats and ends automatically after 7 days. Of course, our support will help you with all the details.
We consider security and protection of privacy as a process of continuous thinking and implementation of appropriate measures. All data (for example the person’s name who calls) from the CRM is only displayed, not stored on our servers. The data transfer from the server to the browser is encrypted. All customers from the EU and Switzerland are hosted on servers in Germany and only there data is stored. You can find more information about the measures in our data processing agreement (DPA) and in our data privacy statement.
Sipgate is required for you and your team to use Hej CTI. Sipgate is a cloud telephony solution. You can start immediately and don’t need to buy new equipment. You can book fixed and mobile flat rates, local phone numbers (also abroad) and you can set the sender number for each phone individually. Sipgate can also be used in parallel to an existing telephone system.
Phone calls and API usage are charged by Sipgate GmbH.
You can order CTI seats in the Hej portal and pay securely by credit card. We use stripe for payment processing, meaning no credit card data is processed or stored on our servers