Supercharge your workflow in sales and service with a perfect CRM to telephony integration. Set-up the integration in less than 5 minutes. Everything works in your browser and on Windows, Mac or Linux. Hej CTI’s ergonomic user interface and seamless CRM data integration is a pleasure to use.
Your proficient call assistant
Hej CTI brings telephony together with CRM and optimizes processes in sales and service
Features
Say goodbye to complicated CTI solutions!
Know, who's calling
See a business card view of the contacts who’s calling. Start with a warm personal welcome. Then open the caller’s contact profile in your CRM with one click. Hej CTI makes for a personal start of your conversation on the phone.
Talk with the built-in softphone
Make and receive calls from everywhere with the built-in softphone. You are not bound to a fixed workplace anymore. Hej CTI makes professional work on the phone more pleasant and creates more freedom for you and your team.
Dial out with a single click
Dial out from the contact in your CRM with one click. Typing numbers manually and dialing wrong numbers are things of yesterday. Hej CTI is like a personal assistant who saves you time and energy.
Let calls be logged automatically
Let calls be logged automatically in your CRM with call time, duration, direction, and status. If the phone number is available in your CRM, the call log is related with a matching contact. Focus fully on your conversation, because Hej CTI takes over tedious protocol processing for you.
Get a clear view on your missed calls
See all your missed calls and voice messages in a clear view. Then call back with one click. Listen to your voicemails in your browser. Open the contact profile or account profile in your CRM with one click.
Make calls efficiently with Preview Dialing
Do you plan calls in your CRM and want to call them down more efficiently? Then “Preview Dialing” feature is certainly very suitable for your way of working. Preview Dialing allows you to control the workflow yourself and ensures powerful contact activity through a systematic approach.
View calls in Slack
Hej CTI’s Slack Bot shows you the call history of your sipgate account directly in Slack. Callback? One click! See contact details and history in CRM? One click! The integration of Hej CTI for Slack opens up many more creative solutions than you can imagine in the beginning.
Experience best-in-class professional support
Do you need support? The Hej CTI team takes care of your issues quickly so you’ll be more productive. We are 100% focused on your success and we easy to make it easy for you.
Services
Custom solutions
Many CRM tools are individually configured and adapted to business processes. In other words: objects and fields are added or modified. With Hej CTI’s Logic Rule Editor you can map individual logic, which is needed for example for integration with your CRM or for call logging. Optionally, we can also create customized dialogs and assistants according to individual customer requirements. Take the first step now and talk to us about your topics.
Pricing
Hej CTI
€9,95
for Pipedrive, SugarCRM, or SuiteCRM
per user/month
€14,95
for Hubspot, Salesforce, or Zendesk
per user/month
Order and invoice directly via Sipgate GmbH
May be cancelled to the end of each month
All prices plus statutory value added tax. All services are only for commercial customers.
Product Features
Features may vary depending on the CRM used. Subject to change without notice.
Integrations
What our customers say
Questions and Answers
How can I test Hej CTI?
Please log in to your sipgate and book Hej CTI for your CRM. You can start with one user. The subscription can be cancelled monthly.
How is my data protected?
We at Hej Software regard security and protection of privacy as a process of continuous thinking and implementation of appropriate measures. All data (for example the person´s name who calls) from the CRM is only displayed, not stored on our servers. The data transfer from the server to the browser is encrypted. All customers from the EU and Switzerland are hosted on servers in Germany and only there data is stored. You can find more information about the measures in our data processing agreement (DPA) and in our data privacy statement.
What are the system requirements for Hej CTI?
You can find an overview of the system requirements in the Product Manual (currently in German only).
Please contact us, if your tool is not supported. and let us search a solution for you.
What are the options if we do not use a Sipgate team?
Sipgate necessary for you and your team to use Hej CTI. Sipgate is a cloud telephony solution. You can start immediately and don’t need to buy new equipment. You can book fixed and mobile flat rates, local phone numbers (also abroad) and you can set the sender number for each phone individually. Sipgate can also be used in parallel to an existing telephone system.
Who charges for calls and API usage?
They are charged directly by Sipgate GmbH. Sipgate also offers a flat rate for telephony. The Hej CTI plan includes related API access and usage of Sipgate.io. So you shall always have the costs under control.
How can I order Hej CTI?
You can order Hej CTI directly in your sipgate Account under “Contracts & Products > Book additional products”. The billing is done by Sipgate GmbH.
Does the tool meet the requirements of the GDPR?
You can find out about our measures in the data protection declaration and in the Data Processing Agreement (DPA).
Where can I find the general terms and conditions?
You can find our general terms and conditions clicking this link.
Contact us
We are looking forward to your message